MOVE QUICK ESTATE AGENCY LIMITED: 
PRIVACY POLICY

The website www.movequick.com (the “Site”) is operated by Move Quick Estate Agency Limited, a company registered in Scotland withCompany Number SC392525  Registered office 148/150 West Regent Street Glasgow G2 2RQ(“we” or “us”).

We are committed to preserving your privacy. Please read the following privacy policy (the “Privacy Policy”) to understand how we use and protect the information that you provide to us.

By using the Site you consent to the collection, storage, use and transfer of your information under the terms of this Privacy Policy.

What information do we collect?

We may collect, store and use the following kinds of personal information:-

  • information that you provide when you request a house purchase quotation;
  • information that you provide to us when you e-mail us, request us to contact you through our Investor’s Clubpage or when requesting a Call Me Backby one of our telephone operators; or
  • information about your computer and about your visits to and use of the Site (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, and website navigation).

Cookies 

A cookie is information sent by a web server to a web browser and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We may use session cookies and/or persistent cookies on the Site.  We will use the session cookies to keep track of you whilst you navigate the Site. We will use the persistent cookies to enable our Site to recognise you when you visit.

Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

You can disable the cookies that we attach if your browser supports this.  For further information on how to do this, please refer to www.allaboutcookies.org.  However, you should bear in mind that if you exercise this option, you may be unable to use some of our on-line services.

Using your personal information

Personal information submitted to us via the Site will be used for the purposes specified in this Privacy Policy or in relevant parts of the Site.

We may use your personal information to:-

  • administer the Site;
  • improve your browsing experience by personalising the Site;
  • enable your use of the services available on the Site;
  • send you general (non-marketing) commercial communications;
  • send you email notifications which you have specifically requested;
  • address enquiries and complaints made by or about you relating to the Site;
  • to analyse the information we collect so that we can administer, support and improve and develop our business and the services we offer;
  • for all other purposes consistent with the proper performance of our operations and business; and
  • to contact you for your views on our services.

We may contact you by post, telephone or SMS, as well as by e-mail.  If you change your mind about being contacted in the future by any of these means then please let us know.

We will not provide your personal information to any third parties for the purpose of direct marketing.

Under no circustances will we store customer financial details.

Disclosures

The information you provide to us will be treated as confidential.  However, we may disclose your information to other third parties who act for us such as our employees, officers, agents, or partners (such as surveyors) as necessary for the purposes set out in this policy or for purposes approved by you.

Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

Security of your personal information

We will take reasonable technical and organisational security precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure (password- and firewall- protected) servers.

Data transmission over the internet is inherently insecure, and although we will take the reasonable security measures outlined above we cannot guarantee the security of data sent over the internet.

Please help us keep our records secure and updated by informing us of any changes to your e-mail address and other contact details.

Policy amendments

We may update this Privacy Policy by posting a new version on the Site.  You should check this page occasionally to ensure you are happy with any changes and any substantial changes will be highlighted on the Site.

We may also notify you of changes to our Privacy Policy by email. 

Your rights

You may instruct us to provide you with any personal information we hold about you.  Provision of such information:-

  • may be subject to payment of a nominal fee; and/or
  • will be subject to your provision of evidence of your identity (for this purpose, we will accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).

We may withhold such personal information to the extent permitted by law.

Third party websites

Because we want your experience of our Site to be as informative and useful as possible, we may provide links to websites operated by third parties (“Third Party Websites”).  Please be aware that we do not control such Third Party Websites and that such Third Party Websites may send their own cookies to users, or otherwise collect data or solicit personal information. We assume no responsibility for the information gathering practices of Third Party Websites that you are able to access through our Site, and we encourage you to review each Third Party Website's Privacy Policy before disclosing any personally identifiable information.

Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated.

Contact

If you have any questions about this Privacy Policy or our treatment of your personal information, please write to us by email to info@movequickproperties.co.uk

Data controller

The data controller responsible in respect of the information collected on this Site is Move Quick Estate Agency Limited.

 



MQ Estate Agents is a member of The Property Ombudsman, Scottish Landlord Association, National Landlord Association and Safe Deposits Scotland which is full endorsed and complies with the Tenancy Deposit Scheme. 

Being a member of these organisations ensures MQ Estate Agents provides Sellers, buyers, landlords and tenants with an assurance that they will receive the highest level of customer service.


Property Regulator Property Ombusman Letting

Copyright © 2016 MQ Estate Agents Limited All Rights Reserved | email: info@MQestateagents.co.uk
Registered in Scotland, Company Number SC 392525. Registered office 148 West Regent Street Glasgow G2 2RQ, VAT No: GB 127827691
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